How do I create service charges for my secret shop?

Modified on Wed, 17 Apr 2024 at 10:58 AM

This article describes how to set service fees for a secret shop or the tickets sold there.

How to create a secret shop can be found in the following article: How do I create a secret shop?

These adjustments can be made under the 'Charges' tab, this tab can be found at the secret shop for which the adjustments must be made.

1. Fixed fee per ticket

These service costs are calculated per ticket

2. Variable fee

These service costs are in percentages, so it depends on the amount of service costs the customer pays.

3. Shopping Cart fee

These service costs are calculated over the entire order.

Also, don't forget to click on the blue 'Save' button in the bottom left corner when all information has been entered.

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