This article describes how a secret shop can be created, for example, a secret shop can be useful to allow certain customer segments to buy tickets at a different location.
Articles that may also apply:
- How do I add tickets to my secret shop?
- How do I create service charges for my secret shop?
An additional ticket shop can be created under the tab: 'Secret Shops'. Then click on the 'Add secret shop' button.
General
Here you can enter the name and a description for this secret shop.
Sales
Here you can enter the start and end date/time for the sale of the tickets, and the maximum number of tickets can also be entered.
Inventory Strategy then offers a choice whether the number of tickets depends on the maximum ticket number of the general ticket shop or whether this is separate. The choices:
Independent - This means that your ticket will sell regardless of the maximum quantity of tickets indicated in the general ticket shop
Capped by event - The quantity of tickets sold in this shop then depends on the quantity of tickets that may be sold in the general ticket shop.
Afterwards, a minimum and maximum number of tickets per order can also be determined.
Reservations
There are various options for reserving a ticket in a secret shop.
No reservation - People cannot reserve a ticket and have to pay immediately.
Allow reservation & payment - People can choose whether to reserve a ticket or pay immediately.
Only enable reservations - It is only possible to reserve tickets.
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