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Knowledge base
Creating a ticketshop (6)
How do I create an event? (9)
How do I create a new event (without time slots)?
Where do I enter all my event information?
How do I add tickettypes to my event?
View all 9
How do I create a timeslot event? (Recurring) (3)
How do I edit a recurring event?
How do I add a time slot?
How do I create a recurring event?
How do I link to my ticketshop through my website? (2)
How do I find the link to my ticket shop?
How do I incorporate the ticket shop into my website?
How do I create and manage multiple sales channels (secret shops)? (3)
How do I create a secret shop?
How do I add tickets to my secret shop?
How do I create service charges for my secret shop?
How do I make and manage discounts? (2)
How do I add a discount code?
How do I add a code so that hidden tickets become visible in the ticket shop?
Personalisation (3)
Personalize tickets
How do I request additional information from the customer?
How do I activate my created question?
Layout & Design (2)
Ticketshop design (2)
How do I adjust the design of the homepage of my ticket shop?
How do I adjust the design of my ticket shop?
Ticket design (3)
How do I adjust a copied ticket design?
How do I adjust the wallet ticket design?
How do I link my design to a ticket?
Managing data (4)
Find orders, customers and tickets (3)
How do I look up a customer?
How do I look up a ticket?
How do I look up a transaction?
Sending tickets (3)
Different ways to send out tickets
How do I send a payment request?
How do I send a ticket again?
Cancel tickets (1)
How do I cancel tickets?
Edit tickets (2)
How do I change a name?
How do I rebook a seat?
Communication & Integrations (2)
Where can I find my statistics? (7)
General information statistics
Where can I view my statistics?
How do I export my statistics?
View all 7
How do I manage accounts and edit credentials? (3)
Different types of users
How do I create a new user?
How do I adjust permissions?
Scanning (1)
How do I scan tickets? (8)
General information: scan tickets
Complete manual: how to scan tickets
How do I install the scanning app?
View all 8
Pay.nl (2)
Invoicing (1)
Explanation of the billing process and payouts
Payment and administration (1)
Financial reporting and reporting PAY.nl