Twelve Ticketing Knowledgebase

Creating a new event 12

• How do I create a new event (without timeslots)?
• How do I add tickets/products to an event?
• How to set-up an event with timeslots?
• How can I see my ticketshop without selling tickets?
• How do I start/stop my ticket sales?

View all 12

Layout and Design 3

• How to create your own ticketdesign?
• How can I change the colors of my ticketshop?
• Which size does the event image need to have?

Creating & Managing a Seatmap 8

• How do I create a seatmap?
• Seating: Plan details
• Seating: Plan creator
• Seating: Seat categories
• Seating: Entrances

View all 8

Adding data 3

• How do I view my sale statistics and export reports?
• Can I ask for a unique name for each ticket sold?
• How do I add extra questions to the check-out of my event?

Find and edit orders 3

• How do I look up orders in the boxoffice?
• How can I change orders?
• How do I reschedule orders to a different timeslot?

Sending out tickets 6

• All options for sending out tickets
• Send out guest list invitations
• How do I send out free tickets?
• How to send out tickets that are not free
• How to send out a payment request

View all 6

Scan&Beep 3

• How does the Scan & Beep app work?
• Add (scan) account
• Help, I can't find my event in the Scan&Beep app!

Other 1

• How do I send an invoice?