Twelve Ticketing Knowledgebase
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New support ticket
Check ticket status
Creating a ticketshop
Creating a new event
How do I create a new event (without timeslots)?
How do I add tickets/products to an event?
How do I start/stop my ticket sales?
How can I change the colors of my ticketshop?
How do I add promotions or discount codes?
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Can I ask for a unique name for each ticket sold?
How do I add extra questions to the check-out of my event?
How do I send out free tickets or guestlist tickets?
How do I view my sale statistics and export reports?
How to send out a payment request
Find and edit orders
How do I look up orders in the boxoffice?
How can I change orders?
How do I re-send tickets or the payment receipt?
How do I reschedule orders to a different timeslot?
How does the Scan & Beep app work?
How do I send an invoice?
Add (scan) account