Twelve Ticketing Knowledgebase
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New support ticket
Check ticket status
Creating a ticketshop
Creating a new event
How do I create a new event (without timeslots)?
How do I add tickets/products to an event?
How to set-up an event with timeslots?
How can I see my ticketshop without selling tickets?
How do I start/stop my ticket sales?
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Layout and Design
How to create your own ticketdesign?
How can I change the colors of my ticketshop?
Which size does the event image need to have?
Creating & Managing a Seatmap
How do I create a seatmap?
Seating: Plan details
Seating: Plan creator
Seating: Seat categories
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How do I view my sale statistics and export reports?
Can I ask for a unique name for each ticket sold?
How do I add extra questions to the check-out of my event?
Find and edit orders
How do I look up orders in the boxoffice?
How can I change orders?
How do I reschedule orders to a different timeslot?
Sending out tickets
All options for sending out tickets
Send out guest list invitations
How do I send out free tickets?
How to send out tickets that are not free
How to send out a payment request
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How does the Scan & Beep app work?
Add (scan) account
Help, I can't find my event in the Scan&Beep app!
How do I send an invoice?