Scan ticket (Guide for volunteers)

This article provides a manual that volunteers can use to set up and scan tickets. 

How do I set up the scanner?

Below is a step-by-step plan on what still needs to be done before scanning.

1. You turn on the scanner using the bottom button on the right side of the scanner. The scanner can then be unlocked by swiping up on the screen.
2. Then click on the Vivenu event manager app. The screen on the right will then appear.
3. Then click on the gear at the top right of the screen.
4. Click on the event for which you want to scan the tickets. And then click on the ticket types that you want to scan.
5. Then you can go back to the arrows and you are ready to start scanning.

NB! If no event is selected, tickets cannot be scanned.

How do I scan tickets?

1. You turn on the scanner using the bottom button on the right side of the scanner. The scanner can then be unlocked by swiping up on the screen.
2. Then click on the Vivenu event manager app. The screen shown here will then appear.
3. Point the scanner at the QR code you want to scan.
4. When the code has been scanned you will hear a sound, below you can read what the screen then indicates.

I am scanning, what do I see now?

There are 4 different colors that can be shown on the screen after scanning a ticket, they are explained below:

Green – The ticket is valid

Orange – The ticket is valid, but already scanned

Red – The ticket is not valid for this event, or is not activated in the setup.

Blue – Ticket has been scanned out.