Export ticket purchaser data / ticket holder data

There are two types of exports:

1. Ticket purchaser data: all data of the ticket buyers (one ticket buyer for each transaction)
2. Ticket holder data: ticketholder information for all individual tickets. This includes the email of people who received tickets through a ticket transfer or ticket swap.

If you want to contact the people who did the transactions, you use the first one.

If you want to reach out to all ticket holders, you use the second one.

Is this not the article you were looking for? Maybe one of the following:

• How do I download my customers' email addresses?

1. Downloading ticket purchaser data

The data can be downloaded under the Transactions tab, which can be found in the leftmost column. There is a button at the top right of the screen that says Export. This button brings up the following screen:

Name  A name for the file can be entered here. Filters  Here you can select which transaction types are shown in the file. Event Here you can select for which event the data is shown. From/to Here dates can be selected for when until when the data will be displayed.

Then click on the blue export button at the bottom right of the screen. Then a table appears:

Click on the 3 dots on the right to download the file.

2. Downloading ticket holder data

The data can be downloaded under the Tickets tab, which can be found in the leftmost column. There is a button at the top right of the screen that says Export. In the following screen, select the event, date and information you want to export and click the blue 'Export' button.

Then a table appears:

Click on the 3 dots on the right to download the file.