Seating: Best Available Seat

Modified on Wed, 23 Nov 2022 at 11:38 AM

Twelve Ticketing supports two ways of obtaining a seat for tickets:

Pick a Seat

In the "Pick a Seat" case the application will visualize a seat plan in which the ticket buyer can select his tickets. 

The selection of the seat category will highlight the related area within the seat plan. Once they have clicked on "Select category", they get to a page where they can choose their ticket type. 


Best Available Seat

This algorithm functions in 2 modes:

  • With a focal point: Distance to the focal point is the main scoring driver. Placing seats together, closing gaps and seat ranking have a notable effect on the scoring of the placement. You can add a focal point when creating your seating plan in the plan creator
  • Without a focal point: Snake ranking. The BAS algorithm will follow an incremental path of rankings.

Note that the orientation of your drawn rows is important. The fact that you draw a row means that the seats in this row are physically next to each other. The adjacency of seats within 1 row is used for Best Available Seating and auto-filling labels and ranking.

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