How to set-up an event with timeslots?

• Create an event as explained here. For 'Date & Time': choose 'No date' and select the first opening day as your start date.
• In the sub-menu on the left, choose 'Timeslots'
• Click 'New dayscheme' in the top right corner
• The new dayscheme you're creating can be linked to an infinite number of dates in your calendar.
  • Example: when every monday has the same openinghours and timeslots, you can create a dayscheme called monday, set-up the right timeslots and link this dayscheme to any number of mondays with these opening hours.
• Choose a name for your new dayscheme, an optional description and a color (the color will only be visible in the backoffice calendar and not in your ticketshop)
• Choose an opening time and closing time for your new dayscheme. Timeslots will only be generated within these times. The closing time corresponds with the end time of the last timeslot of the day.
• Choose the length of each timeslot under 'Interval'. Timeslots can NOT overlap
• Choose the standard capacity for each timeslot. This is the maximum amount of visitors per timeslot.
• Click 'Generate timeblocks'
• Below this button, timeslots will be generated. You can now:
  • Delete timeblocks (for instance when you're closed for lunch) by clicking the three dots and then the trash icon
  • Change the capacity of individual timeslots, by clicking the three dots, then the pencil, then change the capacity and click 'Save'
  • Close one specific timeslot without removing it, by clicking the three dots, then the pencil and then uncheck 'In sale' and click 'Save'
• Click the red button with 'Add' in the top right corner to save your new dayscheme
• Select the days in the calendar for which you want to link your new dayscheme, click the dropdown and select the dayscheme you want to link to these days
• Continue with creating tickets

How to change dayscheme's, close days or close timeslots?

• Closing days:
  • Click the date you want to close, click on the dropdown and select 'None' 
• Change dayscheme's or close timeslots:
• Click the three dots behind the dayscheme you want to change and click the pencil. Timeslots will be shown at the bottom of the next page. You can now: 
  • Delete timeblocks (for instance when you're closed for lunch) by clicking the three dots and then the trash icon
  • Change the capacity of individual timeslots, by clicking the three dots, then the pencil, then change the capacity and click 'Save'
  • Close one specific timeslot without removing it, by clicking the three dots, then the pencil and then uncheck 'In sale' and click 'Save'
• Click the red button with 'Add' in the top right corner to save your edited dayscheme

It is not possible to change dayschemes for days where tickets have already been sold! Please contact your account manager when changing these days.