Find and edit orders

How do I look up orders in the boxoffice?
Go to operator.twelveticketing.eu Go to ‘Purchase manager’ (blue menu on top; second option from the left) Select the event for which you want to look up...
Fri, 18 Sep, 2020 at 2:13 PM
How can I change orders?
Find the order in the boxoffice portal (operator.twelveticketing.eu) and edit it Click ‘Send Ticket(s)’ and then 'Finish purchase' to re-send th...
Mon, 19 Apr, 2021 at 10:04 AM
How do I re-send tickets or the payment receipt?
Go to operator.twelveticketing.eu Go to ‘Purchase manager’ (blue menu on top; second option from the left) Select the event for which you want to look up...
Mon, 19 Apr, 2021 at 10:06 AM
How do I reschedule orders to a different timeslot?
How do I reschedule orders to a different timeslot? Find the order in the Operator Boxoffice, click the pencil icon, go to step "1. Buy tickets" ...
Fri, 16 Jul, 2021 at 10:44 AM