Twelve Ticketing Knowledgebase

Go to ‘Events’ Click ‘New event’ General information: Give your event a title Add a description to your event Want to change the lay-out for your even...

Under ‘Events’ choose the event for which you want to add tickets and click 'Tickets' Click ‘New ticket’ Ticket information: Choose a ticketna...

Under ‘Events’ select the event you want to start/stop Click on the red 'Publish’ or 'Unpublish' button

In the chart below you can see for which parts of the ticketshop the colors can be changed. Fill out the attached excel file and send this to your account...

Go to the ‘Event’ for which you want to add discount codes Click 'Promotions' Click ‘New promotion’ Choose the tickettype for which you want t...

When you don't create a new ticketdesign, the standard design will always be used. When you create a new design for a specific event, you base it o...

Go to ‘Events', select the events for which you want to add ticket categories and click ‘Ticket categories’ Click ‘Add ticket category’ Add a name (...

Create an event as explained here. For 'Date & Time': choose 'No date' and select the first opening day as your start date. In the...

How to change dayscheme's, close days or close timeslots? Closing days: Click the date you want to close, click on the dropdown and select 'Non...

Go to 'events' in the overview on the left Click on the event for which you want the ticket link Click under the heading 'sale chann...