Seating: Entrances

Modified on Wed, 23 Nov 2022 at 11:38 AM

On this page you can create entrances. Assigning an entrance to seats is useful if you wish to add the Entrance field on your ticket design for the users to know where to go when they get to the venue.

Note that for now seat maps do not display entrances. 


  • Log into your Twelve Ticketing back-office and click on Seating plans in the left menu bar.

  • To edit an existing seating plan form the list, click on it (entrances can only be created for an existing seating plan).

  • Then click on "Entrances" in the left menu bar. You will see that by default there is no entrance.

  • Click on "+ Add entrance"

  • Give a name to your Entrance (it is what will guide your visitor on the day of the event so make sure it matches your set-up / signage, etc)
    And assign a color to it - this is mostly to help you configure and visualize once in the price mapper, the customer won't see these colours.

  • Add as many entrances as you want

⚠️ At this stage, you have created your entrances, but they are not assigned to any seat yet. You can now go and assign Entrances to seats in the price mapper

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article