Add (scan) account

Modified on Fri, 14 Apr 2023 at 02:16 PM

If you want to add an account for scanning or access to backoffice/boxoffice, follow these steps:


  • Log in to the manager portal (manager.twelveticketing.eu)
  • Click on the three dots next to your name (top left) and click 'Team'



  • Click 'Invite new member' top right



  • Fill out the email address of the employee
  • Choose the organisation for which you want to grant access



  • When the email address of the employee and the organizer have been assigned, a choice can be made between: 

1. Events creation

2. Ticket sales


IMPORTANT:

  • For scanning: all boxes
  • For entrance to the backoffice (manager): tick event creation
  • For entrance to the boxoffice (operator): tick ticket-sales and then all saleschannels that are needed.



  • Once the 'Invite' button is pressed, the recipient will receive an email to join the team. 

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