How do I look up orders in the boxoffice?
Modified on: Fri, 18 Sep, 2020 at 2:13 PM
- Go to operator.twelveticketing.eu
- Go to ‘Purchase manager’ (blue menu on top; second option from the left)
- Select the event for which you want to look up an order under ‘Filter on event’ in the menu on the left, or:
- Enter the email address used while ordering under 'Filter on customer email’ (scroll down on the left to find this option)
- Enter the last name of the customer under 'Filter on customer last name’ (scroll down on the left to find this option)
- Click the pencil icon behind the order you want to look up
- Click ‘Purchase manager' to go back to your search results
- What can I do with the orders I've looked up?
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